1. Introduction
Rise Zones Estimation (“we”, “us”, “our”) is committed to protecting the privacy of users in the United States. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you access and use our website and services (collectively, the “Service”). By using the Service, you agree to the practices described in this policy.
2. Information We Collect
We may collect the following types of information from users located in the U.S.:
- Information you provide directly: When you sign up for an account, request a construction estimate, subscribe to our communications, or otherwise contact us, we may collect your name, email address, phone number, company name, job title, billing/payment information (if applicable), project details (e.g., project type, location, budget), and other optional information you choose to provide.
- Automatically collected information: When you use our Service, we may automatically collect technical and usage information such as your IP address, browser type and version, operating system, device identifiers, pages visited, time and date of access, referring URL, and actions taken within the Service.
- Cookies and similar tracking technologies: We use cookies, web beacons, pixels, and other technologies to recognize your browser or device, track usage patterns, remember preferences, and enhance your experience.
- Third-party data: We may receive information about you from third parties (e.g., when you use social login, integrate with other tools, or from public sources) and combine it with information we collect.
3. How We Use Your Information
We may use the information we collect from U.S. users for the following purposes:
- To provide, operate, maintain, and improve our Service.
- To create and manage your account and fulfill your request for estimates or related services.
- To communicate with you regarding your account, transactions, Service updates, technical notices, and other administrative messages.
- To send you marketing communications (only if you have opted-in or given consent) and other promotional materials about our products and services. You may opt out of such marketing at any time.
- To analyze usage and performance of the Service, develop new features, personalize your experience, and for business analytics and reporting.
- To enforce our Terms of Service, prevent fraud or abuse, protect our rights, property, or users, and for security and risk management.
- To comply with applicable laws, respond to lawful requests (e.g., from public authorities), or protect your rights or the rights of others.
4. Sharing Your Information
We may share the personal information of U.S. users in the following circumstances:
- Service providers & vendors: We engage third-party service providers (such as hosting providers, payment processors, email and marketing platforms, analytics providers) to assist us in operating our Service. These providers may have access to your personal information to perform their functions but are contractually limited to use the information only as needed to perform those services.
- Business transfers: If we are involved in a merger, sale, acquisition, reorganization, bankruptcy, or other change of control, user information may be transferred as part of that transaction (subject to confidentiality commitments).
- Legal compliance & protection: We may disclose your personal information when required by law, regulation, legal process (e.g., court order, subpoena), or governmental request; or when we believe disclosure is necessary to protect the rights, property, safety of us, our users, or the public.
- With your consent: We may share your information with other third parties when you have given us your explicit consent or directed us to do so.
5. Your Rights & Choices
For users in the U.S., you may have certain rights and choices regarding your personal information:
- You may update or correct your account information by logging into your account or contacting us.
- You may opt-out of receiving promotional email communications by following the unsubscribe instructions in those emails. Please note that even if you opt-out of marketing communications, we may still send you transactional or administrative messages regarding your account or our Service.
- You may disable or delete cookies via your browser settings; however, disabling cookies may affect your ability to use some features of the Service.
- Depending on the state in which you reside, you may have rights (under laws such as the California Consumer Privacy Act (“CCPA”), if applicable) including the right to request access to, correction of, deletion of, or restriction of processing of your personal information, and the right to data portability. If you wish to exercise any of these rights, please contact us using the contact information below.
6. Data Retention
We retain personal information of U.S. users as necessary to provide the Service, fulfill the purposes described in this policy, comply with legal obligations, resolve disputes and enforce our agreements. When personal information is no longer needed, we will securely delete or anonymize it.
7. Security
We employ reasonable administrative, technical, and physical safeguards to protect the personal information of U.S. users. However, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security of your information.
8. International Transfers
Although you are a U.S. user, our Service infrastructure may include servers located in other countries or regions. By using our Service, you consent to the transfer, storage, and processing of your information outside the United States. In such cases, we will ensure appropriate safeguards are in place to protect your information.
9. Children’s Privacy
Our Service is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 in the U.S., we will take steps to delete such information.
10. California Privacy Rights
If you are a California resident, and certain thresholds or criteria apply (e.g., under the CCPA), you may have additional rights such as:
- The right to request disclosure of personal information collected, used, or shared in the last 12 months;
- The right to request deletion of your personal information (subject to exceptions);
- The right to non-discrimination for exercising your privacy rights.
To exercise these rights, please contact us at the address below.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make material changes, we will revise the “Effective Date” and will notify users through the Service or via email. We encourage you to review this policy periodically.
12. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise any of your rights described herein, please contact us at:
Rise Zones Estimation
30 N Gould St Ste 34603 Sheridan, Wyoming 82801
Email: info@risezonesestimation.com
Phone: (301) 200-2411